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I was COO of a vpn company for several years. It’s almost impossible not to keep any ip info. We had issues with fraud and one of the best ways to prevent or li
by jraby3 5y ago
I was COO of a vpn company for several years. It’s almost impossible not to keep any ip info. We had issues with fraud and one of the best ways to prevent or limit it was to track IP address and save it for several months.
I agree PM should be more forthright in their messaging but realistically I don’t believe any company that takes payments and doesn’t track any info at all.
- truthwhisperer 5y agomaybe you should have been little more creative. People who have paid a few months in a row or have a good history you don't need to store the actual IP addresses maybe only the number of used ipaddresses and increase your level of monitoring if the numbers hits a certain threshold the only reason you store IP address is because of laziness. Fair enough
- xvector 5y agoDid your company market itself as a no-logs VPN company?
- jraby3 5y agoI don’t remember the actual marketing message as it was about 7 years ago, but I know in the TOS it was carefully written to include that it had to collect some ip info to prevent fraud.