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I mean they are misleading in so far you want them to... I'm a privacy activist and certainly think that a company should be able to not keep logs. If the law

by tephra 5y ago

I mean they are misleading in so far you want them to... I'm a privacy activist and certainly think that a company should be able to not keep logs. If the law in the country they are in (or area, see for example the data retention directive in the EU) we should of course (and I am) work to change those laws. It should come as no surprise to anyone who is privacy minded and actively seek out privacy focused services that are located within the EU or Switzerland that your IP (or other information) can be requested with a warrant and that a company is required to hand that over.

pessimizer 5y ago
As a privacy activist, what's productive about arguing that protonmail shouldn't need to make a greater effort to pound into their customers' heads exactly what you just explained? I get that you think people should already know this, but do you feel they should be punished for not already knowing this, and not reminded by a company that markets itself on protecting its users? Protonmail was forced to get an IP address, but they're not forced to keep the fact that they respond to warrants a big secret. Not everybody who is an activist is a big techie, or even computer-literate.
- tephra 5y ago
  They clearly spell out in their privacy policy that they respond to warrants.... > We will only disclose the limited user data we possess if we are instructed to do so by a fully binding request coming from the competent Swiss authorities (legal obligation). While we may comply with electronically delivered notices (see exceptions below), the disclosed data can only be used in court after we have received an original copy of the court order by registered post or in person, and provide a formal response. It would also be nice if they were allowed to notify the customer but I'm not familiar enough with Swiss laws to know if they can.

by tephra 5y ago

pessimizer 5y ago

As a privacy activist, what's productive about arguing that protonmail shouldn't need to make a greater effort to pound into their customers' heads exactly what you just explained? I get that you think people should already know this, but do you feel they should be punished for not already knowing this, and not reminded by a company that markets itself on protecting its users? Protonmail was forced to get an IP address, but they're not forced to keep the fact that they respond to warrants a big secret. Not everybody who is an activist is a big techie, or even computer-literate.

tephra 5y ago
They clearly spell out in their privacy policy that they respond to warrants.... > We will only disclose the limited user data we possess if we are instructed to do so by a fully binding request coming from the competent Swiss authorities (legal obligation). While we may comply with electronically delivered notices (see exceptions below), the disclosed data can only be used in court after we have received an original copy of the court order by registered post or in person, and provide a formal response. It would also be nice if they were allowed to notify the customer but I'm not familiar enough with Swiss laws to know if they can.