3 ms·
I have had ~4 of their laptops over the years - the support was "good" -- but when three of the exact same models had issues, they wanted to charge me a shit-to
by samstave 5y ago
I have had ~4 of their laptops over the years - the support was "good" -- but when three of the exact same models had issues, they wanted to charge me a shit-ton to fix what should have been replaced:
Three of the machines had screws inside the case that came loose and rattled around in the case - they wanted a bunch of money for replacement screws.
The power supplies had shitty cables that failed all too frequently and replacement power supplies for the machines were $90
Two of the models (built by CLEO) were "identical" but when one of the LCD screens failed in one, I attempted to change the LCD from the other machine that was kind of a spare, but they used a different LCD connector on each machine, even though they were "identical"
Then the main machine stopped booting, and no matter what I did, I couldnt get it to take an OS again.
the HP Omen is the best machine I have had (my macbook pro 15" was a part of the recall some time ago and it caught literally on fire in my bed while I was asleep and apple refused to replace it after "investigating it" for more than 2 months - even though it was a part of the recall, and had caught fire)
Anyway, my point is I likely will never buy a S76 again, nor an Apple machine...
However, I am sure the S76 boxes are much better build quality now (assuming they aren't still OemING from CLEO in TW.
The casing on the S76 machines I have are all super chintsy feeling...