It has been a few years so take this with a grain of salt but I had a shitty experience with them. I bought a system76 (around late 2013) and the keyboard was n

It has been a few years so take this with a grain of salt but I had a shitty experience with them. I bought a system76 (around late 2013) and the keyboard was not working well (a known defect with them apparently). They emailed saying they will send a replacement keyboard and we are supposed to reinstall it ourselves (I suck at hardware). They wouldn't refund or send another laptop and I had no choice but to try and replace the keyboard myself. Left a bitter taste with how they handle their customers and I never went back to them. They have a good idea but I am not sold on the quality of their hardware. Here is the original comment I posted few years ago: https://news.ycombinator.com/item?id=13778843 https://news.ycombinator.com/item?id=13778843