That is the point. They have the holy grail of customer emotions attached to them: love/hate. With a little bit of focus on quality they could have propelled t

That is the point. They have the holy grail of customer emotions attached to them: love/hate. With a little bit of focus on quality they could have propelled themselves to yet another level. When you built a house or setup a small biz, they are the ones: good hardware, no subscription, beautiful and - with focus - quality.