Kind of an overly-sensational title, but it sounds like a legitimately frustrating situation to be in, and.. I guess I'm not surprised? It sounds like support i

Kind of an overly-sensational title, but it sounds like a legitimately frustrating situation to be in, and.. I guess I'm not surprised? It sounds like support in this situation has little incentive to believe the fault is on their end, but I think we all know if this blows up on social media then this ticket will receive higher priority. The article is a little light on data though. No vertical axis, no information on the volume of data transferred or the associated costs. I feel like its pertinent information, and if the numbers are small enough that it makes the title seem silly well.. dial it down a little, I guess.