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Reply all considered harmful
- tuatoru 5y ago"When I use Reply All ... When urgency is needed to a critical item that requires escalation in good faith." This is passive-aggressive behaviour, and I call it out as such. It is up to the current owner of the urgent critical item to escalate it. A one-to-one visit or phone call to that person is appropriate. Email is not appropriate for urgent matters. Multiple-addressee email, even less so.