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> If the user caused the problem, telling them the problem should make it easy for them to fix it. Ever shipped consumer software?
by auggierose 5y ago
> If the user caused the problem, telling them the problem should make it easy for them to fix it.
Ever shipped consumer software?
- ghoward 5y agoWhat's your point? Consumers still own their files. Claiming that consumer-oriented software should "own" the files created by the software is the same as claiming that consumers are too stupid for their own good. Personally, I would not want to use software made by a company that believes that.
- auggierose 5y agoApparently not. I am not against files, actually, I am a big proponent of files. But your statement I quoted is just naive.
- ghoward 5y agoNo, I have not shipped any, but I've used plenty, and I hate how such software treats users. Also, I said that it should make it easy, which I understood to mean that there will still be some people for whom it won't help because they simply don't know how or what they did that destroyed their files.