I totally agree with TFA; except it was ever thus. (And agile has helped reduce the problem if anything) As an ops person I've had to explain the devs own arc

I totally agree with TFA; except it was ever thus. (And agile has helped reduce the problem if anything) As an ops person I've had to explain the devs own architecture to them; they didn't know how it sent mail -- nothing to do with SMTP; they just hadn't shared the knowledge among themselves of the db/java app interaction. I once had a developer tell me ridiculous things like "my java app can't write to java.tmpdir". They couldn't even tell me what file they were trying to write. I had to dive into apache docs and send it to them. I turned out to be a bug in an apache project code, nothing to do with tmpdir writeability. The lack of basic responsibility and ownership was appalling.