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Communication involves much more than the words said. Body language and tone are equally important to effective communication. That's human and transcends paid

Communication involves much more than the words said. Body language and tone are equally important to effective communication. That's human and transcends paid professionalism.

everdrive 5y ago
I think if you ran a business, and cared about the health of your business you'd be incentivized to hear the best quality idea, not necessarily the one you liked hearing the most. There are plenty of things we do that aren't "human" or "natural," but benefit us quite a bit all the same.
- batch12 5y ago
  Sure, but why not then have the dialog just all text to speech? Businesses are made of people. The right thing to do for the business and the employee is to coach and train the employee to communicate effectively. This removes an unnecessary barrier between the idea trying to be communicated and the audience.
  - everdrive 5y ago
    Despite my rhetoric, I'd bet I agree with you more than I've made it sound. ie, I know the difference between professional and unprofessional communication, and agree that professional communication inherently sounds better, and it's what people would strive for. A less extreme version of my argument might be that although it's important to help coach people to communicate effectively, but it's also important for managers and executives to understand the value of an idea even if someone is less able to speak professionally. Also, plenty of communication works better via text. For example, a book has a very different format than a speech, precisely because of the strengths of the two formats. The same is true of something like a small talk vs. a technical document. And people, with their reliance on body language of course benefit from books and technical papers quite often. Anyhow, this is a sore point of mine, and I seldom see much agreement on my position. So, thank you very much for your polite discourse on the topic.
    - burnished 5y ago
      Your views on this matter seem, to me, to be virtuous and empathetic. I suspect that being influenced by presentation is ineluctable however, which might be part of why you don't see much agreement.
- tomnipotent 5y ago
  > you'd be incentivized to hear the best quality idea It's not humanly possible to do this, which is why it's such a false narrative. No one ever really knows what the "best quality idea" is, and expecting regular people to have mystical powers isn't helpful.

Communication involves much more than the words said. Body language and tone are equally important to effective communication. That's human and transcends paid professionalism.

everdrive 5y ago

I think if you ran a business, and cared about the health of your business you'd be incentivized to hear the best quality idea, not necessarily the one you liked hearing the most. There are plenty of things we do that aren't "human" or "natural," but benefit us quite a bit all the same.

batch12 5y ago
Sure, but why not then have the dialog just all text to speech? Businesses are made of people. The right thing to do for the business and the employee is to coach and train the employee to communicate effectively. This removes an unnecessary barrier between the idea trying to be communicated and the audience.
- everdrive 5y ago
  Despite my rhetoric, I'd bet I agree with you more than I've made it sound. ie, I know the difference between professional and unprofessional communication, and agree that professional communication inherently sounds better, and it's what people would strive for. A less extreme version of my argument might be that although it's important to help coach people to communicate effectively, but it's also important for managers and executives to understand the value of an idea even if someone is less able to speak professionally. Also, plenty of communication works better via text. For example, a book has a very different format than a speech, precisely because of the strengths of the two formats. The same is true of something like a small talk vs. a technical document. And people, with their reliance on body language of course benefit from books and technical papers quite often. Anyhow, this is a sore point of mine, and I seldom see much agreement on my position. So, thank you very much for your polite discourse on the topic.
  - burnished 5y ago
    Your views on this matter seem, to me, to be virtuous and empathetic. I suspect that being influenced by presentation is ineluctable however, which might be part of why you don't see much agreement.
tomnipotent 5y ago
> you'd be incentivized to hear the best quality idea It's not humanly possible to do this, which is why it's such a false narrative. No one ever really knows what the "best quality idea" is, and expecting regular people to have mystical powers isn't helpful.