>I think it doesn't get used because it would increase the immediate cost, not reduce it. indeed that is the problem in many areas. Almost always mgmt looks wi

>I think it doesn't get used because it would increase the immediate cost, not reduce it. indeed that is the problem in many areas. Almost always mgmt looks with "tech = fewer human = instant cost savings" expectations. and anything that increases cost in the short term are shot down. sad . all blame on the cost-center vs profit-center mindset.