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I feel like Europe and the UK tends to have a better approach to these things. We don't leave it to private litigation with class action lawsuits to enforce con
by a_humean 5y ago
I feel like Europe and the UK tends to have a better approach to these things. We don't leave it to private litigation with class action lawsuits to enforce consumer protection standards, but instead we have various regulators both locally and nationally that can fine and force remedial action. We also have statutory warranties that set certain standards about the lifetime of goods - often times going beyond the advertised warranties of the manufacturer.
In the UK one concern is a lot of trading standards offices have been gutted locally over the past 10 years due to austerity cuts hitting local councils hardest meaning consumers have some difficulty getting action without going to court when it concerns local businesses.
Actually going to court is an act of last resort for exceptional cases or when a regulator fails in their duties (and even then regulators have their own regulators, ombudsman, often times for escalating complaints).