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Just because its fresh in my mind: Uber Eats - no way of clearing your "cart", it keeps popping up on the bottom of the screen even if you've navigated away fro
by version_five 5y ago
Just because its fresh in my mind: Uber Eats - no way of clearing your "cart", it keeps popping up on the bottom of the screen even if you've navigated away from the restaurant and you can't get rid of it until you add something from another restaurant.
Much worse is their help, it's designed to be as unhelpful as possible and make it impossible to actually contact someone.
Uber overall is about as user hostile as you can get. Everything is set to force you on one path and give you no options or recourse. And from the drivers perspective, it's all dumped on them. There is no way to complain or get any help from uber for their awful app, all you can do is complain about the driver.
Also, everything about reddit, and any websites with modal popups.
Edit - honestly, most of the internet fits what you describe, outside HN, some blog sites, and some documentation sites. It might be better to ask about good ux
Edit 2 - I'd add that what is particularly vile, with respect to uber vs others, is that with uber, the user is ostensibly the customer. Websites can be forgiven in a sense because they are not for you, they are for advertisers, so it's not surprising they dont put your interests first. But uber, and some others, have taken this user hostile philosophy and ported it to apps where the user is actually the paying customer.
- deleted 5y ago[deleted]