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> I’ve never understood the next-business-day-on-site warranty thing people seem so keen on. I need my laptop to work. If it doesn't work, I can't work. If I
by elric 5y ago
> I’ve never understood the next-business-day-on-site warranty thing people seem so keen on.
I need my laptop to work. If it doesn't work, I can't work. If I can't work, I'm not getting paid. That's why "next business day" is important.
My laptop contains sensitive data. Data which is encrypted at rest, but which I'm nevertheless not going to ship to goodness knows where, for goodness knows how long. That's one reason why "on site" is important. The other is that I paid a lot of money for a piece of hardware; I'm not going to faf about looking for some Apple Store (of which very few exist in my country).
Lenovo charges ~15% of the purchase price for 3 year NBDOS support, which is very much worth every cent. Tech shows up, replaces $part, leaves, and I can get back to work.
- sneak 5y ago> I need my laptop to work. If it doesn't work, I can't work. If I can't work, I'm not getting paid. That's why "next business day" is important. I'm the exact same way, which is why I have 4. Next business day is way too far away.