Years ago I decided to stop supporting my family's non-Apple devices. They now all have Macs and iPhones and I don't have to support anything - it just works (t

Years ago I decided to stop supporting my family's non-Apple devices. They now all have Macs and iPhones and I don't have to support anything - it just works (they've somehow avoided all the hardware issues a lot of people have been having, but I can't support hardware anyway, so it's still a win for me). Most of their issues nowadays are with their routers but they know how to solve those problems: a reboot or reset. I have to help my mom with a reset. That's about all the family tech support I have to do these days. HN can complain about Apple all they want but for non-computer savvy consumers it's a very good experience.