Interesting read. Re: the former half of the blog... I know this is "obvious," but reading it just now has made all sorts of lights go on in my mind. It's as

Interesting read. Re: the former half of the blog... I know this is "obvious," but reading it just now has made all sorts of lights go on in my mind. It's as if software projects start perfect, getting infested with bugs and problems as soon as a programmer starts programming it. Many/most of these "issues" are simply the multitude of complexities that we hadn't thought of yet. Start with "jira-like system that emphasizes achievement and positivity." That broad idea is perfect, bug free. As soon as we put flesh on those bones it accumulates issues.. failures and failings.