>Consider suggesting a very lax but cheaper SLA to them, they might not care much, maybe it is just a check-box on their end? Also a very good point, and somet

>Consider suggesting a very lax but cheaper SLA to them, they might not care much, maybe it is just a check-box on their end? Also a very good point, and something I asked them about. Could be just copy paste and that they really don't need those numbers towards me. Otherwise thanks for the great advice!