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What do you do about the small number of people who exploit the system? Consider hospitals and their approach towards giving anti-anxiety meds. From what I've
by perl4ever 5y ago
What do you do about the small number of people who exploit the system?
Consider hospitals and their approach towards giving anti-anxiety meds. From what I've seen, they don't have a good solution.
- AnotherGoodName 5y agoThe advice here is not to be petty. Things like this are a cost of doing any business. A customer unhappy with the meal and wanting to swap shouldn't cause any food franchise financial problems. It would be extremely petty to charge and not at all worth the break in goodwill. Likewise in an extreme situation such as forced evacuation of a region it comes across as ridiculously petty to demand they pay for the accommodation booked. It's pretty clear that a booking should be cancelled for no charge in such cases.
- perl4ever 5y agoI'm not sure of what's going on in this situation, but if VRBO is an intermediary, which hasn't got the money people are demanding back, then maybe they have no good alternative to being "petty". Maybe they should've bought insurance or something, but perhaps they are stuck now.