> trying to negotiate absurd concessions from vendors in situations where they clearly have no bargaining power I got front-line seats at a company with tens o

> trying to negotiate absurd concessions from vendors in situations where they clearly have no bargaining power I got front-line seats at a company with tens of millions in revenue try to get payment processor to remove escrow terms from the contract. Said company got blocked at tier 2 support. They refused to escalate for a company who wasn’t a customer, especially when legal stuff was involved. Tier 2 had a script specifically for people like us. I regret not bringing popcorn to that phone call. In short: “Those aren’t our terms; those are the terms of a billion-dollar bank. Sign it or leave.” They were very much not impressed with our claim to being the second-largest widget maker in the world.