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I work at Stripe. I'm sorry for the issues - we've just sent you an update.
by rachelatstripe 5y ago
I work at Stripe. I'm sorry for the issues - we've just sent you an update.
- Bswift 5y agoWow, I'm really surprised and super appreciative. Thank you for taking notice and totally clearing this up!
- atatatat 5y agoWill you stay?
- 0xffff2 5y agoThis trend of getting useful support only when complaining on social media is incredibly troubling. Why wasn't this solved by normal support channels? Is it just too expensive to provide decent support unless it's hurting the brand image?