3 ms·
It's a good lesson to 'assume good faith' where possible, even with negative reviews. Otherwise it may flare up a PR blunder. eg getting personal with the revie
by Joakal 15y ago
It's a good lesson to 'assume good faith' where possible, even with negative reviews. Otherwise it may flare up a PR blunder. eg getting personal with the reviewer rather than responding with class like this guy did.
- westiseast 15y agothankyou. I don't think I responded with too much class actually, and after I'd starting posting publicly about this, I felt like a douchebag myself. It could have easily backfired, so I think you're right. Assume good faith first, be very polite all the time, get your facts together, and then make your case.