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I worked at an ed-tech company for a few years. 80%+ of our traffic came on line in a 2-ish hour every morning. Additionally, because most schools have similar
by superfrank 5y ago
I worked at an ed-tech company for a few years. 80%+ of our traffic came on line in a 2-ish hour every morning. Additionally, because most schools have similar summer break schedules, we'd have this crazy ramp up in August and September where out daily active users would 10x in a little over two weeks.
It was actually a pretty unique challenge that had some weird trade-offs.
For example, when do you release new code? You've got this nice window at the end of each day when traffic is super low, so any issues with the release will affect a minimal amount of users, but on the other hand, if you release at the end of the day, you don't really know if your code works at scale until the next morning.
Similarly, what do you do during the summer period? You've got a couple quiet months in where almost no one is online where you can kind of swing for the fences in terms of changes, but at the same time, you won't really know whether it handle the full load of the customer base until September.
Sure there's things like load testing (which we did), but theres no way to truly predict how your customers will use your product. We had a really solid engineering team and ended up coming up with processes to handle a lot of these problems, but still, it was something that I hadn't dealt with before and I found pretty interesting.