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Facebook’s Secret War on Switching Costs
- stncls 5y ago> [...] “Metcalfe’s Law”: “the value of a telecommunications network is proportional to the square of the number of connected users of the system (n2).” That is, every time you add a new user to a network you double the number of ways that users can connect with one another. Small detail, but that's not how n^2 works. "Double something every time n is incremented" would be exponential, 2^n not n^2.
- sanp 5y agoI think this (n+1)^2 = n^2 + 2n + 1. That's where the double the number of ways (2n) comes from.
- Nevermark 5y agoIt is a small quibble with the title. But Facebook is warring against switching by embracing switching costs. They are not waging a "War on [attempting to eliminate] Switching Costs".