Yo man: f these haters. Even the well meaning ones with their rubbernecking advice, even the fellow YC alums who don't understand that when a man has just been

Yo man: f these haters. Even the well meaning ones with their rubbernecking advice, even the fellow YC alums who don't understand that when a man has just been through hell and back that the last thing he needs is more people piling on with "constructive criticism" in an open forum. A lot of people tried to kill you just now, with a few like Melinda Byerley openly admitting that this was just an opportunity to express their envy and hatred. http://techcrunch.com/2011/07/31/another-airbnb-victim-tells-his-story-there-were-meth-pipes-everywhere/?fb_comment_id=fbc_10150268193548512_19794824_10150268212763512 http://techcrunch.com/2011/07/31/another-airbnb-victim-tells... For PR reasons you need to smile, even as JimmyL critiques the sincerity of your orthodontics. Smile on the outside and ask them in a chipper tone how you can be of service, but in the end, seriously, f* em. There's an insane amount of implementation work to do to get this 24/7 support and insurance program operational. F* em all and just plow. Pot of gold at the end of the rainbow. And your real customers and fans will thank you for it.