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>They just don't have a place to talk about them out loud Laypersons wouldn't even know what the problem is in the first place. Even if they do, they might no
by vezycash 5y ago
>They just don't have a place to talk about them out loud
Laypersons wouldn't even know what the problem is in the first place.
Even if they do, they might not know the right terms to use when communicating. Thus, listening to feedback can be misleading.
Nothing beats watching people in real life using your products.
- grishka 5y agoInterestingly, sometimes this manifests as nostalgia. Yes, they can't put their frustration into precise words like we do here, so they just say "I miss when %something% was easier/better/more respectful". Or "could they just for once stop changing stuff around". Or "I hate this redesign".