> [...] "please do this" and when naturally things takes too long to look reasonable complaining on the internet. This is a story about broken parts of a large

> [...] "please do this" and when naturally things takes too long to look reasonable complaining on the internet. This is a story about broken parts of a large company and how something got done in spite of it, there are lots of these on HN.. They are cathartic for the author and readers who experience similar scenarios. Perhaps you were expecting some sort of moral to the story but some things are just broken and you have to do it yourself, still I'm not sure why you are picking on this author in particular. > stuff that the author could have done differently [...] pass by its office, offer its a coffee and communicate clearly why the things is important and how important it is and what is the goal of the project [...] These kind of human work and relationships building is fundamental. This cuts both ways - and I believe the recipient of a task (as the recipient of many) has a greater responsibility in understanding the requirements and keeping dialogue open when they do not understand something. But this is not the problem here, in this story the person tasked and the person originating the task are too far removed from each other due to corporate layers.