There's some truth to that, but I don't think better communication would really change anything, beyond a few minor victories here and there. So much of the fe

There's some truth to that, but I don't think better communication would really change anything, beyond a few minor victories here and there. So much of the fetishization of everything "new" comes from a combination of wishful thinking and mental laziness. Especially in larger organizations where decisions are made far from where the work is actually done, there is a tendency to think we can solve problems simply by embracing the newest management fad, enterprise software, etc. It's kind of like the way people think they can get organized "if only they had the right trendy organizer or todo app". I get the impulse, we desperately want to believe that our hard problems can easily be solved by just changing one thing or buying something. This is the crux of most modern marketing, in fact. Unhappy happy with something hard, just by product or service X. Older workers tend to know better than others that hard things are hard and that layering some shiny new tool or framework on top of crappy process or a broken business model will not change anything. But saying that out loud, even tactfully, is a very inconvenient truth that will make most managers resent you, and probably label you "resistant to change".