I remember buying a toaster 20 odd years ago. I had to drive 5 miles to Currys, decide which of the dozen or so toasters on display would fulfil my needs, ask a

I remember buying a toaster 20 odd years ago. I had to drive 5 miles to Currys, decide which of the dozen or so toasters on display would fulfil my needs, ask a salesman to get one for me and then suffer the hard sell on the benefits of an extended warranty before I could pay for it and return home. Buying a TV would be a similar experience but would involve visiting 3 or more stores to compare models/prices. The chances of returning home with a TV were slim though - at best it would be delivered a day or two later. Some things have improved at least.