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So Discord has begun the slow slide into being unusable while its developers ignore everyone. I speculated about this a while ago, I think after there were rumo

So Discord has begun the slow slide into being unusable while its developers ignore everyone. I speculated about this a while ago, I think after there were rumors of it being acquired, though that hasn't happened yet. First it was AIM/YIM, then MSN, then Skype, then Discord, and so on. Some people used IRC or ICQ or whatever, or still do, I know. But many of us have migrated from one platform to the next as each one was ruined in turn. By the way, check out how hard Discord makes it to report abuse: https://support.discord.com/hc/en-us/articles/360000291932-How-to-Properly-Report-Issues-to-Trust-Safety https://support.discord.com/hc/en-us/articles/360000291932-H... This is, funnily enough, easier than it used to be - you used to have to enable an "advanced setting" to even see the message ID.

spidersouris 5y ago
> By the way, check out how hard Discord makes it to report abuse: From a dev POV, I'd say it is a deliberate choice from Discord. If they added a "Report" button to every message, people would assume that the report is sent to the server manager and mods, so there'd be a heap of reports while the messages do not necessarily break Discord's TOS, but rather the server's rules. It's the kind of thing that you need to establish/take into account when enabling customers to create their own "platforms."
- ivraatiems 5y ago
  There are far better solutions to that problem than just making it extremely difficult to report anything. Show a pop-up that says "this will send the abuse information to Discord staff" to clarify. Or, add true reporting functionality for mods themselves.
  - spidersouris 5y ago
    > Show a pop-up that says "this will send the abuse information to Discord staff" to clarify. Always assume that customers do not read everything, even the most important messages. (Because they don't.) > Or, add true reporting functionality for mods themselves. Yes, this could be a solution.

spidersouris 5y ago

> By the way, check out how hard Discord makes it to report abuse: From a dev POV, I'd say it is a deliberate choice from Discord. If they added a "Report" button to every message, people would assume that the report is sent to the server manager and mods, so there'd be a heap of reports while the messages do not necessarily break Discord's TOS, but rather the server's rules. It's the kind of thing that you need to establish/take into account when enabling customers to create their own "platforms."

ivraatiems 5y ago
There are far better solutions to that problem than just making it extremely difficult to report anything. Show a pop-up that says "this will send the abuse information to Discord staff" to clarify. Or, add true reporting functionality for mods themselves.
- spidersouris 5y ago
  > Show a pop-up that says "this will send the abuse information to Discord staff" to clarify. Always assume that customers do not read everything, even the most important messages. (Because they don't.) > Or, add true reporting functionality for mods themselves. Yes, this could be a solution.