Three years ago this happened to us at midnight before the check-in day for an AirBnB in Bucharest. I had to spend a couple of hours in the middle of the night

Three years ago this happened to us at midnight before the check-in day for an AirBnB in Bucharest. I had to spend a couple of hours in the middle of the night with AirBnB support messaging back and forth. But AirBnB handled it near perfectly for us, with an decent accepted place after a couple of hours, full refund, etc. Otherwise it would have really sucked to be on a bus the next day, out of both cell and wifi range. The fact that they f'd this up in the US is... not good. Well everything rots in the end. Thank you google for that pixel that I paid for on a CC that went 1:1 to AirBnB credit, we had a lot of fun burning through that. Other than that we've had exactly one bummer AirBnB, in Queretaro MX. Our place on the penultimate floor of a very US looking apartment complex apparently was located under some sort of factory on the top floor, and produced vibrations all night long that I kid you not caused eg various phones to walk along whatever surface they were placed on.