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I literally just bought an SN550 last week. Any suggestions for recourse? Unlikely to be able to return it, since "technically" it's used.
by ljhsiung 5y ago
I literally just bought an SN550 last week.
Any suggestions for recourse? Unlikely to be able to return it, since "technically" it's used.
- travoc 5y agoThe retailer should accept return of a defective product. Then file a warranty claim with the manufacturer. If that doesn’t work, your credit card company might have an extended warranty claim procedure that you should start. Finally, start leaving bad reviews of the retailer and manufacturer online. If that doesn’t get their attention, at least you might cause them to lose a few hundred thousand dollars in sales.
- DiabloD3 5y agoTalk to your credit card company if the retail outlet won't help you. Try to push the narrative that this is a counterfeit and is not the product as advertised.