The dashboards would show generally quality measure performance, often outcomes but sometimes process measures. So, things like "percent of eligible patients wh

The dashboards would show generally quality measure performance, often outcomes but sometimes process measures. So, things like "percent of eligible patients who have had cervical cancer screening" or "percent of hypertensive patients who have controlled blood pressure" (outcome measure), and perhaps "percent of patients missing source documentation" or "percent of patients with no appointment scheduled" (process measures). The initial tableau report would let you drill down to see which patients were non-compliant for that particular quality measure, presumably allowing them to follow-up as needed. By the time I left, we had a newsfeed that would just tell them what needed to happen ("you have N patients who have uncontrolled hypertension with no follow-up appointment booked. Consider messaging them to book an appointment."). No rates, just that story in their feed, with a link to the list of patients that corresponds to the "N patients". That would all be thrown into an email and sent weekly, and we'd track when they opened, clicked, and what ended up happening with the individual patients.