I think that's true for commodity items like cables and video games but I can see what the Senator is saying if people come into a store to check out a TV or a

I think that's true for commodity items like cables and video games but I can see what the Senator is saying if people come into a store to check out a TV or a laptop then go home and buy it online. My guess is that people are more hesitant to purchase an important or big-ticket item unless they've seen it and played with it in person.