Most department stores were crappy shops and they've lost out as specialist retailers have become more common (particularly in fashion) Online has put a dent i

Most department stores were crappy shops and they've lost out as specialist retailers have become more common (particularly in fashion) Online has put a dent in ‘high street’ revenues but even in the UK (where online is huge as a proportion of total sales), many hight street retailers are doing OK, it's the ones that aren't different that are suffering the most