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Wix is an interesting choice. I remember during the recent feud between Matt Mullenweg (Wordpress founder) and Avishai Abrahami (Wix CEO), Matt said this: "Th

by tyingq 5y ago

Wix is an interesting choice. I remember during the recent feud between Matt Mullenweg (Wordpress founder) and Avishai Abrahami (Wix CEO), Matt said this: "They are so insecure that they are also the only website creator I’m aware of that doesn’t allow you to export your content, so they’re like a roach motel where you can check in but never check out." So I guess there's probably demand for a nice export tool there.

memset 5y ago
I hadn't seen that. I personally don't have any problems with Wix as a platform, and if people want to use it, then that is great! But I do think that customers ought to be able to have a choice in the vendors they use. They should be able to choose the right platform for their needs, which will change over time. We want to help facilitate that.
- TedDoesntTalk 5y ago
  > if people want to use it, then that is great! No it's not! Most people using Wix have no idea they will ever NEED to export their data. Call it user ignorance.
- JaggedJax 5y ago
  I just so happened to be reading the Wix developer agreement today and they explicitly disallow using their API if your primary purpose is to migrate users off of Wix. So that's nice.
  - enraged_camel 5y ago
    Insecurity is indeed a good way to describe it, then.
Cthulhu_ 5y ago
Under European law, Wix HAS to offer a data export tool. I mean it may not be usable to rebuild a website quickly, but at least you should be able to get your content out in some format or other.
- tyingq 5y ago
  It looks like they make it complicated by only offering export of "collections" to csv format. So you have to export every collection in a site. Which doesn't seem to export things like images.
  - p49k 5y ago
    That’s not compliant with GDPR, then.
    - tyingq 5y ago
      They seem to think it is: https://support.wix.com/en/article/gdpr-deleting-and-restoring-database-collections https://support.wix.com/en/article/gdpr-deleting-and-restori... (Not disputing your assessment myself)
      - toomuchtodo 5y ago
        If you're a Wix user covered by GDPR, you can follow the below instructions to file a complaint if, in your opinion, the support Wix is providing to export your data does not meet GDPR's data portability guidelines. https://noyb.eu/en/exercise-your-rights-article-20-transfer-your-data https://noyb.eu/en/exercise-your-rights-article-20-transfer-...
- sleepyhead 5y ago
  If you are referring to GDPR then it apply to personal information, not all types of data. I don't think content in a CMS would be considered PII, thus not required to be exported. GDPR export is meant to give customers a way to see what PII is stored, not as a way to export all types of data.
  - chmod775 5y ago
    No. That's incorrect on both counts. That is neither the intent of Article 20 nor the type of data it concerns. https://gdpr-info.eu/art-20-gdpr/ https://gdpr-info.eu/art-20-gdpr/ reads > 1. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller [..] https://gdpr-info.eu/art-4-gdpr/ https://gdpr-info.eu/art-4-gdpr/ reads > ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); [..]
stevenjohns 5y ago
Wix gave my personal contact information to a literal criminal (as in someone who physically attacks people) after I reported him to Wix for scamming on their platform. I still have a copy of the voicemail where he was yelling that he's "going to find [me] and kill [me]." Their support basically told me to fuck off when I asked why on earth they gave him my details, and the CEO just ignored me. Great company.

by tyingq 5y ago

memset 5y ago

I hadn't seen that. I personally don't have any problems with Wix as a platform, and if people want to use it, then that is great! But I do think that customers ought to be able to have a choice in the vendors they use. They should be able to choose the right platform for their needs, which will change over time. We want to help facilitate that.

TedDoesntTalk 5y ago
> if people want to use it, then that is great! No it's not! Most people using Wix have no idea they will ever NEED to export their data. Call it user ignorance.
JaggedJax 5y ago
I just so happened to be reading the Wix developer agreement today and they explicitly disallow using their API if your primary purpose is to migrate users off of Wix. So that's nice.
- enraged_camel 5y ago
  Insecurity is indeed a good way to describe it, then.

Cthulhu_ 5y ago

Under European law, Wix HAS to offer a data export tool. I mean it may not be usable to rebuild a website quickly, but at least you should be able to get your content out in some format or other.

tyingq 5y ago
It looks like they make it complicated by only offering export of "collections" to csv format. So you have to export every collection in a site. Which doesn't seem to export things like images.
- p49k 5y ago
  That’s not compliant with GDPR, then.
  - tyingq 5y ago
    They seem to think it is: https://support.wix.com/en/article/gdpr-deleting-and-restoring-database-collections https://support.wix.com/en/article/gdpr-deleting-and-restori... (Not disputing your assessment myself)
    - toomuchtodo 5y ago
      If you're a Wix user covered by GDPR, you can follow the below instructions to file a complaint if, in your opinion, the support Wix is providing to export your data does not meet GDPR's data portability guidelines. https://noyb.eu/en/exercise-your-rights-article-20-transfer-your-data https://noyb.eu/en/exercise-your-rights-article-20-transfer-...
sleepyhead 5y ago
If you are referring to GDPR then it apply to personal information, not all types of data. I don't think content in a CMS would be considered PII, thus not required to be exported. GDPR export is meant to give customers a way to see what PII is stored, not as a way to export all types of data.
- chmod775 5y ago
  No. That's incorrect on both counts. That is neither the intent of Article 20 nor the type of data it concerns. https://gdpr-info.eu/art-20-gdpr/ https://gdpr-info.eu/art-20-gdpr/ reads > 1. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller [..] https://gdpr-info.eu/art-4-gdpr/ https://gdpr-info.eu/art-4-gdpr/ reads > ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); [..]

stevenjohns 5y ago

Wix gave my personal contact information to a literal criminal (as in someone who physically attacks people) after I reported him to Wix for scamming on their platform. I still have a copy of the voicemail where he was yelling that he's "going to find [me] and kill [me]." Their support basically told me to fuck off when I asked why on earth they gave him my details, and the CEO just ignored me. Great company.