This seems like an unusual “on call” experience. When I’m on call and something is wrong, there’s no negotiating if it’s a good time since the system is broken

This seems like an unusual “on call” experience. When I’m on call and something is wrong, there’s no negotiating if it’s a good time since the system is broken and needs to be fixed before it impacts (more) customers. I have to be available anytime day or night to get online and solve an unknown problem and have to put my own life on hold to accommodate this need. It sounds like you just occasionally get called by your boss who asks you to do work outside of normal business hours, not that you’re on call in the traditional sense.