My phone literally just forced me to stop using hangouts to chat with my wife, and now I have to wade through the Gmail app just to send her an instant message.

My phone literally just forced me to stop using hangouts to chat with my wife, and now I have to wade through the Gmail app just to send her an instant message. I have total confidence that this isn't the last time. But even worse, maybe it is ; maybe the level of corporate incompetence is such that this, with by far the worst interface yet, will be the one that sticks.