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Six Sigma is to the field of Statistical Process Control what PowerPoint templates are to the field of graphic design. The biggest problem with Six Sigma is man
by mch82 5y ago
Six Sigma is to the field of Statistical Process Control what PowerPoint templates are to the field of graphic design. The biggest problem with Six Sigma is many of the people who roll it out understand how to follow the instructions in a Six Sigma book, but don’t understand the underlying statistics well enough to recognize when the templates will fail or need to be changed.
- hencq 5y agoAmen. The principles behind Six Sigma are solid. They're just a repackaging of Deming's SPC principles after all. However, too often it devolves into a box ticking exercise. That being said, in my experience just educating everyone in your organization on the basic principles (e.g. what Six Sigma would call yellow belt) tends to be quite valuable. Even without a lot of statistics, teaching people to first properly define a problem statement and emphasizing finding root causes before taking action tends to lead to better decision making.