More than the support, what's impressive is that what is considered a high-end product needs so much assistance in 4 years. I have changed 3 MacBook pros in the

More than the support, what's impressive is that what is considered a high-end product needs so much assistance in 4 years. I have changed 3 MacBook pros in the past 5 years, all broken beyond the possibility of use, and because of defects. In contrast, the cheapest laptop I have bought, an EeePC lasted more than 10 years.