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I'm the creator of DomainPolish which I threw together over the weekend. Aside from thanking the community in general, and Iain in particular I just want to let

I'm the creator of DomainPolish which I threw together over the weekend. Aside from thanking the community in general, and Iain in particular I just want to let all of you know that if you have any questions about the service just email me at dan@danshipper.com and I will be glad to answer them. Thanks again!

bane 15y ago
Fantastic idea. I just talked it over with my co-founder and we will definitely be using this service in the future. Can you discuss a little how you source the focus groups? Are they free volunteers? Folks at a mall? It might be helpful to understand a bit about how web-savvy they might be.
- dshipper 15y ago
  All of the reviewers are from http://mturk.amazon.com http://mturk.amazon.com. My thought process is that because your site is online for ANYONE to access your message must be clear for anyone that looks at it. A big problem that I've had getting feedback is that anyone I get it from is either a friend of mine, or knows a lot about websites. It can be really difficult to reach the "average user" which, I think, is the value of a service like this.
  - bane 15y ago
    Absolutely agreed. You can't imagine the groans we get from friends and relatives when we ask them to go to a page and give us some feedback. And of course they try and be nice and we don't get very good feedback as a result. I'm afraid that our actual users also don't give very good feedback either, but for opposite reasons, they're invested in the site and usually all we hear are technical support questions. Having some objective third parties look over the site has been a problem of ours that I think this solves.
cwilper 15y ago
Very cool service you've got there. My advice is to get your order page going over SSL asap. Stripe's API is neat, but users don't care -- lack of encryption on a page asking me for a CC# gives off a shady vibe. Good luck!
- dshipper 15y ago
  Thanks I'll get that taken care of as quickly as possible. Appreciate the feedback!

bane 15y ago

Fantastic idea. I just talked it over with my co-founder and we will definitely be using this service in the future. Can you discuss a little how you source the focus groups? Are they free volunteers? Folks at a mall? It might be helpful to understand a bit about how web-savvy they might be.

dshipper 15y ago
All of the reviewers are from http://mturk.amazon.com http://mturk.amazon.com. My thought process is that because your site is online for ANYONE to access your message must be clear for anyone that looks at it. A big problem that I've had getting feedback is that anyone I get it from is either a friend of mine, or knows a lot about websites. It can be really difficult to reach the "average user" which, I think, is the value of a service like this.
- bane 15y ago
  Absolutely agreed. You can't imagine the groans we get from friends and relatives when we ask them to go to a page and give us some feedback. And of course they try and be nice and we don't get very good feedback as a result. I'm afraid that our actual users also don't give very good feedback either, but for opposite reasons, they're invested in the site and usually all we hear are technical support questions. Having some objective third parties look over the site has been a problem of ours that I think this solves.

cwilper 15y ago

Very cool service you've got there. My advice is to get your order page going over SSL asap. Stripe's API is neat, but users don't care -- lack of encryption on a page asking me for a CC# gives off a shady vibe. Good luck!

dshipper 15y ago
Thanks I'll get that taken care of as quickly as possible. Appreciate the feedback!