Well, maybe it does and maybe it doesn't. Literally every manufacturer of anything complex is going to have customers whose whole experience goes sideways for w

Well, maybe it does and maybe it doesn't. Literally every manufacturer of anything complex is going to have customers whose whole experience goes sideways for whatever reason. You can't take away from this story that "gee, Apple has a quality problem" if the broad market doesn't experience the same kinds of failures. Honestly, with this sequence of events one wonders if there's just something about this GUY. My experience is that Apple makes the best laptops I've ever used short of glory-days-of-IBM Thinkpads. Observed reliability in our org is that they perform DRASTICALLY better than equivalently high-end Dells or whatever.