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After reading EJ's story and now this, I think it's safe to say that although what's taken place is unfortunate, it's really up to the person renting out their
by rglover 15y ago
After reading EJ's story and now this, I think it's safe to say that although what's taken place is unfortunate, it's really up to the person renting out their place to protect themselves. If Airbnb absolves themselves in their policy docs, then there's not much they have to do if something bad happens. On the contrary, however, they obviously need to have a serious overhaul of how they portray security to customers, as well as the vetting process for renters. Also, developing some sort of insurance program will help to skirt some major issues. I'm glad this is happening now, though, before someone gets hurt. Hopefully Airbnb will look at these events as warnings and take the necessary steps to refine how they protect themselves and their customers.