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1. How do you handle bug reports? Do you use a ticketing system where your customers can report bugs? 2. Do you publish directly to the App Store, or do you se
by yakubin 5y ago
1. How do you handle bug reports? Do you use a ticketing system where your customers can report bugs?
2. Do you publish directly to the App Store, or do you send the application to the customer who publishes it for themselves?
- ChrisMarshallNY 5y ago1. I had originally set up a JIRA ticketing system, but never got bug reports, so I dismantled it. I dislike structure for the sake of structure. These days, I get maybe one report, every couple of months. Most often, I find bugs, myself, through testing. I tend to deal with bugs immediately. A sticky pad on my desk, or a self-email, is usually sufficient. On the app I'm currently developing, I use GitHub Issues to track bugs. Kinda quiet, but it's a good way to catalogue upcoming features. I still tend to fix bugs immediately. I run my projects as "constant beta," so I try to keep them bug-free, from the start. Basically works pretty well. 2. I publish directly. I've had over 20 apps, but most have been deprecated, by now.