That's exactly their business. What about a simple letter as invitation on how to register for a COVID vaccination center. Or a sms-alert for a incoming storm

That's exactly their business. What about a simple letter as invitation on how to register for a COVID vaccination center. Or a sms-alert for a incoming storm. Or if someone hits you with their car and runs away. Based on the license plate that they can track them down. Or if you call 911 for an emergency and you can't finish your sentence with the address. Or if you die, that you children are taken care of and can receive your inheritance. They need to be a neutral party. Even a simple birth certificate is done by the government.