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>maybe a pop-up on the password change screen That requires people to actually read and process that information. My time doing customer support made me reali
by fatnoah 5y ago
>maybe a pop-up on the password change screen
That requires people to actually read and process that information. My time doing customer support made me realize that a significant percentage of the population will click buttons to make things go away without actually reading or understanding anything.
- Cycl0ps 5y agoI didn't want to shoot down my own proposal, but yeah. Someone on the phone saying, "keep hitting OK until you see the login screen" would probably bypass that more often than not
- fatnoah 5y agoFamily members that just blast through dialogs and warnings when I'm trying to help them with issues is a never ending source of frustration, since those dialogs usually clearly indicate the cause of the problem.