4 ms·
At its peak point of customer experience value (which Amazon has definitely past), Amazon was great because it was generally easy to find a good set of options
by incongruity 5y ago
At its peak point of customer experience value (which Amazon has definitely past), Amazon was great because it was generally easy to find a good set of options for whatever you were looking to buy, in one place/one search.
Now, it’s full of fake/cheap crap with manipulated reviews and “sponsored” search results. Before it was good about exposing useful data (e.g.: “others who searched for x eventually bought y” and other similar features. That’s all but gone now. You only see what is useful to Amazon for you to see.
So, my question is, where do I go to find that same general search function for shopping? It’s not google. I’m not sure it exists but it’s needed. (Or anyone have a link?)