Yeah, it's way too easy to get information like this from the customer service. A while ago, I wanted to log into my carriers customer portal, but my account w

Yeah, it's way too easy to get information like this from the customer service. A while ago, I wanted to log into my carriers customer portal, but my account was so old that they still had an ancient email address in their system that I didn't have access to anymore. Previously, one could just login via the phone number and a code sent via SMS, but suddenly they required a password that was sent to the mail address. One could also reset the mail adress with the PUK, but I lost that too while moving. :-P Ended up "hacking" my own account, by calling customer support a few times. The first two customer support agents wanted me to click on a link on a mail they sent to my mail adress or to go to a physical store with my ID card, to prove I'm not an attacker, even after I told them my name, address, date of birth, customer ID, bank account number, etc. The third one just gave me the PUK, with no questions attached, after telling him just my name and phone number. :-D