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The case against self checkout is simply this: it is better for humans to do complex things like customer service. Automation should be used for non customer fa
by jeffrallen 5y ago
The case against self checkout is simply this: it is better for humans to do complex things like customer service. Automation should be used for non customer facing jobs like restocking. I wouldn't mind shopping around a robot as much as I dislike having my shopping experience dinner by self checkout.
- gadallon 5y agoYou are raising an excellent point, which is not only the question of operations, but also how it is to be a customer among robots. We know, for example, that one of the most common accidents of self driving cars is being rear-ended.