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How did these companies get so massive without any meaningful customer service departments? Amazon, Google, Facebook and many, many others where customer servic
by Johnny555 5y ago
How did these companies get so massive without any meaningful customer service departments? Amazon, Google, Facebook and many, many others where customer service is not even bothered with, yet people continue to use their products and services.
As a customer, I've had no trouble reaching Amazon customer service when I need help, and they've always been helpful - refunding or replacing the defective product.
- JohnFen 5y agoAs a customer, I only needed customer service from them once (in the over 10 years I've been buying from them). My experience was truly terrible, and I ended up losing my money.