As long as there is an actual live person who can help me behind that chat I actually appreciate it. I used the chat solution of my broadband provider just a c

As long as there is an actual live person who can help me behind that chat I actually appreciate it. I used the chat solution of my broadband provider just a couple of weeks ago and it was a really good experience. Also, as a former support technician I far prefer text from both sides of the table.